Privacy Policy
Draw Dot Inc., doing business as Colour & Code (“we”, “us”, or “our”), is committed to protecting the personal information of the businesses and individuals we work with. This policy explains what we collect, how we use it, and your rights under applicable Canadian privacy legislation, including PIPEDA.
1. Who we are
Draw Dot Inc. operates under the trade name Colour & Code. Our business address is:
4-84 Russell St West
Lindsay, Ontario, Canada
K9V 6A5
We provide fractional creative services to businesses. Our services are business-to-business and are not directed at individuals under the age of 18.
2. What we collect
We collect personal information when you interact with us, including when you:
- Submit a contact or inquiry form on our website
- Start a subscription or project engagement with us
- Correspond with us by email
The information we collect may include your name, business name, email address, and any details you share about your business or project needs. We do not collect payment information directly — payments are processed by third-party payment processors.
3. How we use your information
We use the information we collect to:
- Respond to your inquiries and deliver our services
- Manage your account, subscription, or project
- Send service-related communications such as onboarding information, project updates, and invoices
- Improve our website and how we work
We do not send unsolicited marketing emails. We do not sell, rent, or trade your personal information to third parties.
4. Cookies and analytics
Our website uses Google Analytics to understand how visitors use our site. Google Analytics collects information such as pages visited, time on site, and general geographic region. This data is aggregated and anonymised — it is not linked to your personal identity.
We do not use advertising or retargeting pixels. You can opt out of Google Analytics tracking by using the Google Analytics opt-out browser add-on, or by disabling cookies in your browser settings.
5. Tools we use
We use the following third-party tools to operate our business:
- Notion — for internal project and client management
- Google for Business — for email, file storage, and communications
These providers are required to handle your information securely and only for the purposes we specify. We do not share your data with these platforms beyond what is necessary to deliver our services.
6. Data retention
We retain your personal information for as long as necessary to provide services to you and meet our legal obligations. If you end your engagement with us, we will securely delete or anonymise your personal data within a reasonable timeframe upon request.
7. Your rights
You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise any of these rights, contact us at hello@colourandcode.ca. We will respond within 30 days.
8. Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Changes to this policy
We may update this policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
10. Contact
If you have questions about this policy or how we handle your information, please contact us:
Draw Dot Inc. dba Colour & Code
4-84 Russell St West
Lindsay, Ontario, Canada, K9V 6A5
hello@colourandcode.ca